Returns & Refunds Policy
We strive to provide our customers with high-quality clothing that meets their expectations. We understand that sometimes, issues may arise with your purchase, and we are here to assist you. Please take a moment to review our Returns & Refunds Policy below.
Returns & Refunds
Since our products are currently made-to-order, all sales are final and we do not offer returns & refunds at this time. We highly encourage our customers to carefully review the product details, size charts and product descriptions before making a purchase. If you ordered the wrong size or color, a new order must be placed.
If you have any questions about a specific product, please Contact Us before placing an order.
Defective or Damaged Items
If you receive a defective or damaged product, please contact our customer service team at support@foreverfalastin.com within 10 days of receiving the product and providing photos of the defective/damaged item(s). After review, we will assist you with either a replacement or a refund.
Don't Throw, Donate!
As part of our commitment to sustainability and social responsibility, if you do not like any product(s) you receive, we encourage our customers to consider donating any unwanted items to those in need. By donating, you can make a positive impact on the lives of others and contribute to a more sustainable future. We recommend researching local charities or organizations that accept clothing donations. If you wish to donate any of our products through the FALASTIN Revive Program, please Contact Us.
Order Changes
Orders are automatically sent for production and fulfillment, making changes in size or product extremely difficult. All sales are final and we highly recommend that customers review all order and product details for accuracy such as product, size, color and shipping address, before placing an order.
Returns & Refunds
Since our products are currently made-to-order, all sales are final and we do not offer returns & refunds at this time. We highly encourage our customers to carefully review the product details, size charts and product descriptions before making a purchase. If you ordered the wrong size or color, a new order must be placed.
If you have any questions about a specific product, please Contact Us before placing an order.
Defective or Damaged Items
If you receive a defective or damaged product, please contact our customer service team at support@foreverfalastin.com within 10 days of receiving the product and providing photos of the defective/damaged item(s). After review, we will assist you with either a replacement or a refund.
Don't Throw, Donate!
As part of our commitment to sustainability and social responsibility, if you do not like any product(s) you receive, we encourage our customers to consider donating any unwanted items to those in need. By donating, you can make a positive impact on the lives of others and contribute to a more sustainable future. We recommend researching local charities or organizations that accept clothing donations. If you wish to donate any of our products through the FALASTIN Revive Program, please Contact Us.
Order Changes
Orders are automatically sent for production and fulfillment, making changes in size or product extremely difficult. All sales are final and we highly recommend that customers review all order and product details for accuracy such as product, size, color and shipping address, before placing an order.
If you have any further questions regarding our Returns & Refunds Policy, please feel free to Contact Us. We appreciate your understanding and support, thank you for choosing FALASTIN.